FAQs:

• How do I change my email or password for my account?
  After logging in using your current email address and password, there is a link to change your password or email address for the account.
  
• My password doesn't work.
  Be sure your password is typed exactly since it is case sensitive. (Try cutting and pasting your password to make sure it is correct.) If you still have problems, click "forgot password" and have a new one sent to you.
• I am having trouble logging into my account.
  School systems sometimes use a proxy server which blocks access to some websites. Please contact your school's IT person if you are blocked from accessing the program.